Shipping & Returns
Shipping
We aim to dispatch all orders within 48 hours during business days.
Once your order is shipped, we will send you a shipment confirmation email with a tracking link.
USA
Delivery options: Air Shipping DHL Express (49 SEK)
Delivery time: 10-12 business days
Delivery options: Sea Shipping (49 SEK)
Delivery time: 20-25 business days
Latin America
Delivery options: DHL Express (100 DKK)
Delivery time: 2-5 business days
Delivery options: DHL Express (10 EUR)
Delivery time: 2-5 business days
UK
Delivery options: DHL Express (10 GBP)
Delivery time: 2-5 business days
We ship your package according to Incoterm Delivery Duty Paid (DDP), meaning that you will not
Please note that the delivery time can vary depending on the number of orders and other conditions that CARRIER CO. cannot help. If your delivery takes longer than expected please contact us at costumersupport@carriercodesign.com and we will help you further.
For all non-collected packages, a 30 USD fee will be debited.
Returns
After your order has been delivered you have 14 days to withdraw your purchase in our online shop if you wish to return a product. The return shipping costs will be covered by you, just follow the steps below.
- Pack the items you wish to return securely in the original box. The product has to be in unused condition with all labels attached and packaging for the return to be granted.
- Register your return “here”.
- You will receive a confirmation email together with further information on how to proceed with the return.
The payment/credit will be refunded when we have received your return. We process returns within 14 working days of receiving them. Please note that your return may be affected during peak periods (e.g. holidays and new releases).
*Note that the shipping costs of our return policy depend on the order size and your country.
CARRIER CO. will not pay any additional delivery costs.
If you have any further questions regarding your return, please reach out to us at costumersupport@carriercodesign.com.
