FAQ’s

Where are your handbags made?

Our handbags are made in China. We work closely with skilled manufacturers who bring their expertise to our collections.

What materials are used to make your handbags?

We carefully select high-quality materials for our handbags, including premium vegan leather and durable fabrics. Each material is chosen for its unique characteristics, ensuring that our bags are built to last.

Can I track my order?

Absolutely! Once your order is confirmed and shipped, we will provide you with a tracking number. You can use this number to track your package and stay updated on its delivery status.

Can I return or exchange a handbag?

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your handbag, we provide an option to return and exchange your order. Please review our detailed return policy on our website for more information and instructions on how to initiate a return or exchange.

What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard), PayPal, and bank wire transfers. You can choose the option that is most convenient for you during the checkout process.

How can I contact your customer support?

We have a dedicated customer support team ready to assist you with any questions or concerns you may have. You can reach us through our contact form on the website, or you can email us directly at costumersupport@carriercodesign.com. We strive to respond to all inquiries promptly and provide you with the best possible assistance.

If you have any further questions, please don’t hesitate to reach out to us. We are here to ensure your shopping experience with us is enjoyable and seamless.

Do you offer international shipping?

Yes, we offer international shipping to customers worldwide. Wherever you are, we will make sure your handbag reaches you efficiently. Please note that additional customs fees or import duties may apply depending on your location, and these charges are the responsibility of the customer. Shipping costs also vary with your location and order size.